Home Terms
  • To book one of our villas or apartments, please contact us by email or telephone specifying the dates you would like to stay and any special requests or questions.  We will confirm the reservation within twenty-four hours and if you are happy with all the details, we will ask you to complete and return the booking form.  Please keep a copy of the booking form for your own records.
  • Your booking confirmation will be subject to payment of a deposit of 25% of the total cost of your accommodation.
  • The deposit is non-refundable.
  • Payment must be made in euros to our Greek bank account.  Other payment methods will be subject to a handling fee.
  • Upon receipt of your completed booking form and deposit, we will send you a confirmation invoice, which is our formal acceptance of your reservation.
  • The balance of the cost of your accommodation will be payable not less than four weeks before the start of your holiday.  Your invoice will include details about when the final payment is due.
  • If the balance of the cost of your accommodation is not paid by the due date we reserve the right to give you notice in writing that the booking is cancelled and your deposit is forfeited.
  • If you are making your booking less than four weeks before arrival, the full amount will be due at the time of booking.
  • If you cancel less than 4 weeks before your holiday, full fees will be due.
  • Although we take every reasonable care to ensure that nothing untoward occurs during your stay in our villas and apartments, we shall not be held liable for any injury, loss, accident, delay, inconvenience or irregularity arising, howsoever caused.
  • Please ensure that you have health and holiday insurance at the time of booking, which should include loss of deposit through cancellation.
  • Children must be supervised at all times.
  • Pets are not permitted without our written agreement.
  • We provide bed linen, bathroom towels and beach towels.  Please do not take bathroom towels to the beach or outside to the pool.
  • Smoking inside the villas or apartments is not permitted.
  • Before you leave for your escape to Crete, we will email you an info pack with full directions, instructions for your accommodation, keys etc, so you can start getting excited.